abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb
Article

1 Jan 2008

Author:
Rajesh Mahapatra, Associated Press

A cry for help at India's call centers

Call centers and other outsourced businesses -- such as software writing, medical transcription and back-office tasks -- employ more than 1.6 million people in India, mostly in their 20s and 30s. But at this young age, they face sleep disorders, heart disease, depression and family discord, according to doctors and several industry surveys... Reliable estimates of the number of people affected are hard to come by, but government officials and experts agree that it is a growing problem... [A] counseling company -- 1to1help.net -- in Bangalore...[has clients] including...Intel Corp., IBM, Hewlett-Packard Co. [HP] and MindTree Consulting Ltd. [also refers to steps taken by Infosys, HCL Technologies]