One of the most important outcomes of John Ruggie's work, in my view, will be the practical lessons learned by business around human rights...But there are two problems for the business and human rights movement in communicating good practice, as well as bad. Firstly, companies, until very recently, have not liked talking about challenges overcome on the road to better human right performance...They have not invested enough in working out what success looks like, and spent more time on managing risk. And secondly,...performance happens on the ground...Often, as well all know, in states with weaker governance and a lack of vibrant, uncensored institutions...Getting practical lessons from successful projects through to the people that matter, is the key for progresssing the notion of business and human rights...