abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb
Article

15 Jul 2013

Author:
Rachel Tepper, Huffington Post

Deaf Starbucks Patrons Allege Discrimination In Lawsuit [USA]

A group of 16 Starbucks patrons, most of them deaf, have filed a lawsuit against the coffee giant alleging that they were discriminated against by workers at two of Starbucks' New York City-area locations…[E]mployees allegedly refused to serve deaf patrons, mocked the way they spoke and attempted to eject them from the premises…A Starbucks representative…said that "Starbucks is still looking into the claims." She stressed that "discrimination of any kind is unacceptable at Starbucks."…[The plaintiffs’ lawyer] said his clients are seeking changes within Starbuck's corporate culture, and asking that the company "create policies, procedures and trainings" to help employees serve deaf patrons. These measures would also include sensitivity training…