Pressure on Western firms to improve conditions at factories in China is paying off, experts say, with some firms granting workers rights that are still taboo for most employees in the Communist state... Improved working conditions are "definitely" good for business, [Reiner Hengstmann, global head of environmental and social affairs at Puma,] said, noting they help attract skilled workers amid a labor shortage in southern China. Hong Kong supply chain manager Linmark Group Ltd. has helped China National Textile and Apparel Council (CNTAC), an industry group, promote a charter on workers' rights. [also refers to Nike, adidas-Salomon]