During 2022, we have updated our LSOP related to Hiring Process by ensuring during the interviews the candidate is fully aware that there is no recruitment fees needs to be paid to the company and by ensuring that any Offender will be subject to Disciplinary Action...

we have implemented due diligence process, which includes the following: checking appropriate documentation related to fair treatment and fair payment, checklists and interviews of casual and contracted team members by P&C of the hotel, checking accommodation of casual and contracted team members by P&C of the hotel.

Ahead of tournament – all team members of the hotel were interviewed and “Workers’ Welfare - New Starter Checklist” was implemented in addition to existing onboarding procedure of the hotel... 15 audits were done in 2022 for our hotel related to workers welfare and ethical recruitment...

Already had existing practice of zero-cost recruitment, however original receipt is required to be submitted by team member upon joining in order to claim the expense (usually it is medical expense in own country, cost of issuance of police clearance)... before FIFA tournament, Management took a decision to proceed with one-time payment to all team members hired prior to 20th March 2022 (to eliminate any possibility of unpaid expenses in own country) and to all team members who joined after 20th March 2022 who are unable to provide necessary receipts. The amount of payment was determined by Supreme Committee as 200 QAR for each team member. Total amount paid for possible expenses in own country was 12000 QAR (3297 USD)...

No recruitment fees were paid to agencies. There were however medical tests and police clearances that Team Members paid in their home countries, that was reimbursed by the property. Any Team member that did not have receipts, were paid QAR 200.