The Association of Banks in Cambodia (ABC) and the Cambodia Microfinance Association (CMA) are aware of the recent statement by two civil society organisations on filing a complaint with International Finance Corporation (IFC)’s independent accountability mechanism, the Compliance Advisor Ombudsman (CAO). ABC and CMA are considering the issue seriously...

Customer/Client Protection is one of the core agenda items of all Banks/FIs, who have been engaging in the National Financial Inclusion Strategy (NFIS) 2019-2025...

ABC, CMA and the Cambodian Association of Finance & Technology (CAFT) officially launched the revised Banking & Financial Institutions Code of Conduct (the “Code”) and the updated Lending Guidelines on 04-March-2022, after a first trial period of six months. The Code sets minimum standards, inspired by international good practices, to be observed by all members, with the objectives to provide financial services with transparency, responsibility, professional ethics, fair and free competition...

We acknowledge that isolated cases of misconduct or breach could always happen. We welcome constructive criticism and are calling for all interested parties to bring to our notice any such cases, and where materialised, disciplinary measures will be taken with fairness, diligence and independence. We will take the perspectives of our clients into consideration...