In Bolivia, we are actively improving safety practices and standards, incorporating international approaches for underground mining in absence of national legislation. In 2013 and 2014, we started the STOP and Safe Work programmes respectively, to raise standards, practices and safety conditions. We are promoting an approach of continuous improvement in safety practices and conditions for all workers. Before starting work at our Bolivian operations, every employee and contractor is required to attend a mandatory training course on safety. Our Bolivian assets hold regular meetings on safety and occupational health with workers and their union representatives. We recognise that only through working in partnership can we transforming the culture of informality and high tolerance to risk that exists in the mining sector in Bolivia. Suspension of mining activities took place in 2017 for two week following safety incidents at the operations, to enable a thorough investigation. All payment obligations were honoured, and workers sustained no loss of income. The suspension enabled the operation to upgrade working conditions. 

A full response can be found at: https://www.glencore.com/ask-glencore/working-practices