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Story

13 Aug 2024

India: Amazon Prime Day intensifies warehouse workers' health & safety concerns amid high heat & work targets; incl. co. response

"We were swimming in sweat. We had girls vomiting and fainting on the factory floor from the heat wave.”
A 27-year-old Amazon employee from Manesar, Delhi

Workers at Amazon's Manesar warehouse in India complained of labor violations, particularly during extreme heat this year. Over 1,000 workers, including 70% migrant women, faced grueling tasks with minimal protections.

Nishu, an employee, notes, “We work on incentives... But the company offers no protections or respite, even in extreme conditions,” says Nishu, adding that, “usually, we can’t sit or even drink too much water to limit bathroom usage. ”

Workers complained that these extreme work conditions lead to severe health risks like heat stroke and dehydration. The pressure to meet high productivity targets, especially during Amazon Prime Day, exacerbates these challenges. Women workers are disproportionately affected by these conditions.

The intense heat and lack of adequate cooling measures, combined with the strict 5% idle time policy, create additional health risks for women, including reproductive and urinary tract issues, potential disruptions in menstruation, and increased heat cramps. The physically demanding tasks, coupled with insufficient breaks and limited bathroom access, further endanger their health and well-being.

Despite these harsh conditions, Amazon continues to prioritize cost-efficiency, often at the expense of worker safety.

The National Human Rights Commission (NHRC) of India has launched an investigation into these violations, highlighting the need for better corporate accountability.

BHRRC reached out to Amazon to get their response on this report of hot working conditions in the Manesar warehouse and steps it has taken to prevent and remediate the workers.

Their response can be read in full below.