We take every allegation of human rights abuse in our supply chain extremely seriously.

At the global level, we have developed and started to implement a Human Rights Framework and Roadmap that helps us assess, address and report on our salient human rights issues, including forced labor and responsible recruitment in our supply chain.

In Brazil we have set up a dedicated due diligence system to assess and address human rights risks in the coffee supply chain. The system consists of internal risk management functions strengthened by external partners who help us intensify our farm visits.

With regards to the 2018 OECD complaint mentioned in the report, we have reached a settlement agreement with Conectas and Adere in October 2023. While the parties have agreed to keep the details of this settlement confidential, it includes key elements to further strengthen our collaboration on the ground.