The Resource Centre invited Marks & Spencer to respond to the source article and to:

• Confirm whether Marks & Spencer sources from Castleton; if not, when did you cease sourcing?
• Disclose any human rights due diligence Marks & Spencer undertakes prior to entering into contracts with suppliers and when monitoring working conditions at suppliers;
• Disclose the steps taken to investigate the abuse reported; and,
• Disclose the steps taken to remedy workers for the unsuitable living conditions reported.

Thank you for your email of 16 September 2024 regarding the accommodation provided at Castleton Farm, Scotland...

As in this case, when we receive any information that suggests that the high standards we set are not being met, we will always take action in the form of proper investigation, with the expectation that suppliers will engage positively in any and all corrective actions that are identified. We undertake any investigation in collaboration with other relevant retailers, wherever possible, and with third party support where appropriate. ...