Amazon is committed to respecting internationally recognized human rights through the ethical treatment of our workforce and the people who support our entire value chain. Our long established approach codified in our Global Human Rights Principles and Supply Chain Standards, demonstrates our support for fundamental human rights and the dignity of people connected to our business around the world. We believe transparency is critical in driving continuous improvement and helping address systemic issues affecting supply chain workers. We are committed to continuously strengthening our approach over time, ensuring all individuals connected with our value chain are treated with dignity and respect.

In 2023, Amazon found violations of its Supply Chain Standards through an independent audit of a third-party licensed temporary labor agency (third-party vendor) Abdullah Fahad Al-Mutairi Co. (AFMCO) in the Kingdom of Saudi Arabia (KSA). Following these findings, similar concerns were also raised by external organizations about the treatment of AFMCO employees who support our operations in the region…

Amazon has verified that AFMCO has remediated the most serious concerns, including making significant progress to improve workers’ housing. Among these changes are upgrades in living accommodations, providing lockers for personal belongings…

As a result of this work, Amazon paid $1.9 million (USD) in reimbursements to over 700 contracted workers…