"Surveying the human rights landscape: how businesses are managing human rights in 2018," 8 January 2018

...One of the most encouraging trends I saw last year was a shift in risk management approach[es] from the traditional method—the risk that human rights concerns pose to the company—to a more holistic understanding of how companies operate in societies—the risk that the business itself poses to rights-holders... 

...Companies used to focus on one rights issue or one part of their business. Now, they are taking a more comprehensive approach. In the supply chain for instance, many companies used to focus their human rights efforts on the first tier, where impacts and violations are easiest to find. Now, I’m seeing companies shift their approach to focus on where the greatest impacts lie, throughout their supply chains. Similarly, in the area of human rights impact assessments, I observed a distinct shift from focusing on a single operation or country to a full assessment across functions and responsibilities.

...The biggest challenge I saw companies face last year is related to the issue of remedy. Many companies tend to conflate a grievance mechanism with the delivery of a remedy, when in reality the former is just a tool that should be used to understand what’s needed for the latter.