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What do you think about our communications?

Our website received over 2 million visits last year. We delivered briefings, analysis and met with hundreds of local groups across the world.

We want to understand our audiences better and ensure that our communications, content and products are meeting your needs and driving impact. We would be very grateful if you could input into a quick survey on our communications activities.

Please take 2 minutes to complete a short survey

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Results found: 136

  • AT&T: Grievance procedures and access to remedy

    Our Privacy Policy includes an email address where customers can submit questions about our policy and practices. Our customers also use this email address to submit privacy-related complaints to the company. The site includes a link to TRUSTe for...

  • What provisions does your company have in place to ensure that grievances from workers and affected communities or individuals are heard, and can you provide examples of remedies provided?

    Please note, that we have no direct relations with impacted communities as we provide an indirect service as a financial services provider. All employees have access to local or Group-wide whistleblowing channels to raise concerns anonymously (unless...

  • Anadarko: Grievance procedures and access to remedy

    In applicable operational areas we implement grievance mechanisms for local communities in an effort to listen to, track, manage, and respond to all inquiries within a prescribed period of time and within a culturally respectful fashion. These...

  • Anglo American: Management

    Human rights are built into our business principles and from that trigger down into relevant policies and procedures.  All sites have mandatory complaints and grievance mechanisms (see section 4a of our Socio-Economic Assessment Toolbox: [link]) -...

  • Anglo American: Grievance procedures and access to remedy

    See 4a of the Anglo American Socio-Economic Assessment Toolbox: [link] Anglo American SpeakUp Ex-post evaluations of resettlements Remediation: For example evaluation of Mogalakwena resettlement and subsequent management actions: [link]

  • Anheuser-Busch InBev: Governance

    Lead responsibility for Human Rights is shared by the Better World/CSR and People/Human Resources teams. A cross-functional Human Rights Working Group is in charge of setting/reviewing the grievance mechanism, developing training materials and KPIs,...

  • Aramex: Management

    Aramex implementation of the human right principles is integrated within its business processes; a regular employee engagement sessions are conducted in collaboration with external entities. Also a system for reporting any violations is in place which...

  • Aramex: Grievance procedures and access to remedy

    Aramex has an anonymous reporting system for any kind of violations; this protects the reports and allows the information to reach the top level executives in the company. Implementing strong actions is being practiced in reaction to any human right...

  • Aramex: Progress since June 2011, when the UN Guiding Principles were endorsed

    1- Establishment of the incident reporting system. 2- Expanding the internal and external awareness programs 3- Enhancing the control systems related to the implementation of the Human Rights in the organization.

  • Archer Daniels Midland: Grievance procedures and access to remedy

    ADM has a hotline employees can use to call or email anonymously to report grievances or concerns. Additionally, contract employees can work through their union representatives. ADM also participates in certification systems that include dispute...

  • Associated British Foods: Stakeholder engagement

    Our efforts to encourage ethical business within Associated British Foods have benefited greatly from engagement with our stakeholders. These relationships are valuable to us and help to ensure the long-term sustainability of our different businesses....

  • Associated British Foods: Grievance procedures and access to remedy

    In the unlikely event that an incident or suspected incident of human rights abuse is brought to our attention (through our own internal systems or third-party communication), Associated British Foods plc is committed to undertaking a comprehensive...

  • BASF: Grievance procedures and access to remedy

    Our employees can consult not only their managers but also numerous specialist departments and company compliance officers. We have also set up external hotlines worldwide which our employees can turn to anonymously. All reported incidents are...

  • BG Group: Stakeholder engagement

    Local communities: BG Group’s approach to consultation is outlined in our Social Performance Standard; this covers engagement around potential human rights issues: Consultation with affected stakeholders shall be led or coordinated by a BG Group or...

  • BG Group: Grievance procedures and access to remedy

    BG Group’s approach is to provide access to remedy for grievances related to our business activity through operational grievance mechanisms, and through our employee hotline ‘Speak Up.’ Our Social Performance Standard sets out our commitment to...

  • BG Group: External and collaborative human rights initiatives

    IPIECA We are a member of IPIECA, the global oil and gas industry association for environmental and social issues. BG Group is a member of IPIECA’s Human Rights Taskforce, which seeks to share and promote good practice across the industry on human...

  • BHP Billiton: Management

    BHP Billion’s human rights policy commitment is outlined in its Code of Business Conduct and the management system to operationalise its commitment is based on the Company’s Group Level Documents (GLDs). GLDs contain minimum, mandatory performance...

  • BHP Billiton: Grievance procedures and access to remedy

    All BHP Billiton operated assets are required to implement a local level complaints and grievance mechanism. The mechanism should be scaled to the country context, risks and adverse impacts; use an understandable and transparent process; be culturally...

  • BP: Grievance procedures and access to remedy

    We believe that open dialogue helps to build strong, mutually beneficial working relationships, and enables both sides to work through any disagreements. Our operating managing system ([link]) requires our businesses to have a process for receiving...

  • BP: Progress since June 2011, when the UN Guiding Principles were endorsed

    Planned action for 2013: Develop and implement human rights training for high-priority businesses and functions What we did: Conducted 21 dedicated human rights training events for more than 400 people, including workshops for senior leaders in...

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