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What do you think about our communications?

Our website received over 2 million visits last year. We delivered briefings, analysis and met with hundreds of local groups across the world.

We want to understand our audiences better and ensure that our communications, content and products are meeting your needs and driving impact. We would be very grateful if you could input into a quick survey on our communications activities.

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Results found: 32

  • AT&T: Grievance procedures and access to remedy

    Our Privacy Policy includes an email address where customers can submit questions about our policy and practices. Our customers also use this email address to submit privacy-related complaints to the company. The site includes a link to TRUSTe for...

  • Anglo American: Grievance procedures and access to remedy

    See 4a of the Anglo American Socio-Economic Assessment Toolbox: [link] Anglo American SpeakUp Ex-post evaluations of resettlements Remediation: For example evaluation of Mogalakwena resettlement and subsequent management actions: [link]

  • Associated British Foods: Grievance procedures and access to remedy

    In the unlikely event that an incident or suspected incident of human rights abuse is brought to our attention (through our own internal systems or third-party communication), Associated British Foods plc is committed to undertaking a comprehensive...

  • BASF: Grievance procedures and access to remedy

    Our employees can consult not only their managers but also numerous specialist departments and company compliance officers. We have also set up external hotlines worldwide which our employees can turn to anonymously. All reported incidents are...

  • BP: Grievance procedures and access to remedy

    We believe that open dialogue helps to build strong, mutually beneficial working relationships, and enables both sides to work through any disagreements. Our operating managing system ([link]) requires our businesses to have a process for receiving...

  • Cerrejón Coal (joint venture Anglo American, BHP Billiton, Glencore): Grievance procedures and access to remedy

    Cerrejón participated in 2009 in Professor John Ruggie's pilot project to implement a rights-based grievance mechanism. The Complaints Office was launched in 2010 and since then we have been addressing complaints following the effectiveness criteria...

  • Citigroup: Grievance procedures and access to remedy

    Citi maintains multiple channels through which employees and others may raise concerns, questions and grievances,including a global Ethics Hotline ([link]). In relevant ESRM-covered transactions, we also work with clients through our due diligence...

  • Coca-Cola: Grievance procedures and access to remedy

    There are a wide variety of grievance procedures and access to remedy mechanisms. These include: The EthicsLine, www.KOethics.com, or by calling the country’s toll-free Ethics Line Human Resources Strategic Security Independent third party assessments...

  • H&M: Management

    Identify/Assess: Country human rights and environmental risk assessment Supply chain monitoring program (Full Audit Program): All our suppliers’ factories are part of our Full Audit Program where we continously visit factories to ensure that they...

  • H&M: Reporting and communication

    Annual Sustainability Report: reporting in accordance with GRI framework (core) H&M Sustainability website Continous dialogue with selected stakeholders, both globally and locally Systematic communication to various stakeholders in case of...

  • H&M: Grievance procedures and access to remedy

    Grievance channel: In all our production markets we have a hotline directly to our local production offices. Our global and local sustainability teams are also in continous dialaogue with various stakeholders and are open to dialogue should any...

  • H&M: Progress since June 2011, when the UN Guiding Principles were endorsed

    Adoption of our Human Rights Policy based on the UNGP and development of a UNGP analysis Guide, resulting in a tool called the Remedy Guide (see more information under “remediation processes” above). Development of and implementation of a holistic...

  • HP (Hewlett-Packard): Grievance procedures and access to remedy

    Grievance mechanisms are a basic part of businesses’ human rights programs and should serve individuals and communities who may be adversely impacted by a company’s activities. Grievance mechanisms serve two main purposes: identifying potential...

  • Henkel: 7. Grievance procedures and access to remedy

    Employees, suppliers, their workers or contractors may report serious violations of our Codes and Standards to the Henkel Corporate Compliance Office, by anonymously using a compliance hotline. It is operated by an external service provider and is...

  • Hershey: Grievance procedures and access to remedy

    Posted on our external website is our full process for grievance procedures, which applies both internally and externally. Here is our PROCEDURE FOR SUBMISSION AND HANDLING OF COMPLAINTS REGARDING COMPLIANCE MATTERS: [link] Additionally, on page 46 of...

  • Inditex: Progress since June 2011, when the UN Guiding Principles were endorsed

    In 2012, Corrective Action Plans and the Plan for the Prevention and Remediation of Work by Minors, both of which are part of the supply chain sustainability programmes, were amended in response to the Guiding Principles developed by the UN Framework...

  • Itaú Unibanco: Grievance procedures and access to remedy

    Itaú Unibanco has an Ombudsman to whom grievances can be submitted. The Ombudsman can also offer guidance on the issue. The channel provides employees with a confidential service on interpersonal conflict issues. Qualified persons receive the...

  • Johnson & Johnson: Other actions

    Clinical Trials Our clinical trials policies and management systems are designed to respect the human rights of trial participants. This includes monitoring how we develop trials for quality and how the trials are conducted. We do this in consultation...

  • Microsoft: Progress since June 2011, when the UN Guiding Principles were endorsed

    As noted above, Microsoft was among the first companies to align our human rights work with the UN Guiding Principles on Business and Human Rights released in 2011. In response to those principles, we released Microsoft’s Global Human Rights Statement...

  • Microsoft: Challenges, and additional guidance that would be helpful

    A particular challenge we’ve identified is how can technology companies like Microsoft that have hundreds of millions or even billions of users realistically identify and engage with all of our rights holders (which is a part of Principle 18 of the UN...

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