"How businesses can make right their wrongs: the ICJ establishes advisory Panel on company grievance mechanisms", 13 Feb 2017

The ICJ today announces the establishment of an expert panel of jurists to study and provide guidance on the effectiveness of grievance procedures provided by businesses to address and remedy harms arising from their operations. The Panel, composed of senior retired judges, academics and legal practitioners, will work with the support of a wider group of civil society organizations, lawyers, academic institutions and the legal profession...The use of operational-level grievance mechanisms is recommended by the United Nations Guiding Principles on Business and Human Rights and global institutions, such as the World Bank...The ICJ initiative has been prompted by concerns about recent cases where people the mechanisms were meant to help have been unaware of their very existence, the procedures have been unfair or unclear and outcomes have been inadequate for the kind of harm experienced...The final outcome of this initiative will be to provide guidance to making effective the remedial procedures systems available in cases of business-related human rights abuses in way that truly helps victims attain justice.