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Company Response

19 May 2023

Author:
Amazon

Amazon response to Fairwork UK report on the failure to meet basic standards of fair work

“Amazon Flex is committed to ensuring delivery partners are fairly compensated and treated with respect. This is reflected by the positive feedback we receive from delivery partners every day. We have sophisticated technology, which helps us determine the right number and size of packages to allocate during an Amazon Flex delivery partner's route. We also have a dedicated safety support team that ensures delivery partners can deliver as safely as possible in our communities and provide feedback when they feel there is a risk that needs to be highlighted.”

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