Supplier Audits: We have conducted through audits on all vendors & business partners, including recruitment agencies, to assess compliance with labor and human rights standards. This involved evaluating recruitment practices, researching about the agency with competition hotels and doing a thorough reference check... verifying with the candidates after deployment that recruitment fees were not charged to them.

Code of Conduct: Implementing a robust code of conduct that explicitly prohibits the payment of recruitment fees by workers and suppliers...

Supplier Engagement: Engaging with suppliers and recruitment agencies to communicate expectations, standards, and contractual requirements regarding labor rights and recruitment practices. This involved regular communication, training sessions, or workshops to ensure a shared understanding of compliance expectations.

Worker Grievance Mechanisms: ...

Transparency and Reporting: Disclosing relevant information about the company's due diligence processes and efforts to address labor rights and recruitment-related concerns...

We did not experience any instances of recruitment fees paid by the international hires to our current agencies onboard...

Out of the 11 candidates we hired from the recruitment agency directly, all confirmed of no extra charges by the agency at the time of their onboarding interview