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16 Aug 2023

Kenya: Former content moderator threatens lawsuit against Bytedance and Majorel over alleged trauma and unfair dismissal

TikTok’s parent company ByteDance is facing a potential lawsuit in Kenya over allegations it failed to protect the mental health of workers tasked with preventing disturbing content from appearing on the short-form video app. James Oyange Odhiambo, a Kenyan former content moderator for TikTok, who was employed by the outsourcing firm Majorel in Nairobi, alleges he developed post-traumatic stress disorder (PTSD) as a result of his work. He says he was later unfairly dismissed in retaliation for advocating for better working conditions.

The Resource Centre reached out to Byte Dance for comment. The company did not respond.

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