abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb

The content is also available in the following languages: français

Article

15 May 2022

Author:
BBC,
Author:
Le Monde avec l'AFP

Kenya: Former employee sues Meta & its contractor Sama for alleged human trafficking & poor mental health support

"Meta being sued by ex-Facebook content moderator"

Meta and its contractor Sama are being sued by a former content moderator, who alleges human trafficking and poor mental health support. Daniel Motaung says he was paid about $2.20 (£1.80) per hour to review posts including beheadings and child abuse. The case, brought in Nairobi, claims job adverts failed to warn of the extreme content moderators like Mr Motaung would see. Sama has called the allegations "disappointing and inaccurate". Meta declined to comment directly on the lawsuit, but in the past has said that it takes its responsibility to the people who review content "seriously" and that it requires its partners "to provide industry-leading pay, benefits and support".

Facebook employs thousands of moderators to review content flagged by users or artificial intelligence systems to see if it violates the platform's community standards, and to remove it if necessary. Mr Motaung said the first graphic video he saw was "a live video of someone being beheaded". Regularly seeing such extreme content "ends up taking you to a place that you never imagined", he said. Describing the impact it had, he added: "My life is like a horror movie.

Timeline

Privacy information

This site uses cookies and other web storage technologies. You can set your privacy choices below. Changes will take effect immediately.

For more information on our use of web storage, please refer to our Data Usage and Cookies Policy

Strictly necessary storage

ON
OFF

Necessary storage enables core site functionality. This site cannot function without it, so it can only be disabled by changing settings in your browser.

Analytics cookie

ON
OFF

When you access our website we use Google Analytics to collect information on your visit. Accepting this cookie will allow us to understand more details about your journey, and improve how we surface information. All analytics information is anonymous and we do not use it to identify you. Google provides a Google Analytics opt-out add on for all popular browsers.

Promotional cookies

ON
OFF

We share news and updates on business and human rights through third party platforms, including social media and search engines. These cookies help us to understand the performance of these promotions.

Your privacy choices for this site

This site uses cookies and other web storage technologies to enhance your experience beyond necessary core functionality.