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18 Oct 2024

Malaysia: Plastics co. supplying to Panasonic, Sony & Daikin accused of violating rights of Bangladeshi workers with indicators of forced labour; incl. cos. responses

We are all living a miserable life in Malaysia, not being able to eat, pay our debts and send money to our families.
Migrant worker, Kawaguchi Manufacturing

In September 2024, it was reported that over 200 Bangladeshi workers employed by Kawaguchi Manufacturing, a plastics company in Malaysia, have been experiencing human rights violations, including several indicators of forced labour. Kawaguchi allegedly supplies to major electronics firms, including Panasonic, Sony and Daikin, according to the Malay Mail.

Free Malaysia Today reported that migrant rights activist Andy Hall shared interviews with workers alleging labour rights abuse, including:

  • Wage theft: the workers say they have not been paid for six months, which has caused distress on both them and their families back home.
  • Recruitment fee charging: the workers say they were charged high fees for their jobs and took out loans to cover the fees.
  • Denial of leave: the workers say they are forced to work seven days a week without public holidays or overtime pay. In one video, a worker says he is forced to work 12 hours a day.
  • Unsuitable living conditions: the workers say they live in overcrowded and unhygienic accommodation.
  • Failing to renew visas: some of the workers are allegedly without visas as the company failed to renew them. This has left them undocumented and vulnerable.
  • Intimidation: the workers who raised concerns have been threatened with detention, deportation and police action. Four workers have been sent back to Bangladesh “as punishment”, according to Free Malaysia Today.
  • Passport confiscation: the company allegedly withheld workers’ passports.

The Selangor labour department is now investigating the allegations.

The Malaysian based plastics industry, which is indeed an essential part of many international companies and brands globally supply chains and finished products, currently consists of conditions prevalent for systemic migrant forced labour.
Andy Hall, migrant worker activist

In September, the Business & Human Rights Resource Centre invited Daikin, Panasonic, and Sony to respond to the findings, and: a) confirm whether they still source from Kawaguchi Manufacturing, and/or the date when they stopped sourcing from the company; b) disclose any human rights due diligence they undertake prior to entering into contracts with suppliers and when monitoring working conditions at suppliers; c) disclose the steps they have taken to investigate the abuse reported; and, d) disclose the steps they have taken to remedy workers for the fee-charging, intimidation of protesting workers, and wage theft.

Daikin, Panasonic and Sony’s responses can be read in full below.

The Resource Centre was not able to contact Kawaguchi Manufacturing to invite a response to the allegations; if a response is received in future this page will be updated accordingly.

In October 2024, Daikin and Sony disclosed updates on their investigations into the case. Their updates can be read in full below.

Company Responses

Daikin View Response
Panasonic View Response

Timeline