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As soon as the earthquake occurred in Turkey in February 2023, the company started monitoring its supply chain in the earthquake region very closely to precent potential risks risks right after the event. The aim of this response was to address the potential human rights infringements at factories in earthquake-affected regions.

After the event occurred, Turkish social compliance representatives of global brands came together, and a working group was established. The name of the group is BCWG Turkey (Brands Collaboration Working Group), and its aim is to identify the risks may arise in the long and short term for workers and factories in the earthquake region and to ensure that join action is taken.

Mango carried out visits to the factories affected to identify the potential risks (forced labour, child labour, building safety and wages). These risks were pointed out by the BCWG Turkey. Accordingly, an audit scope was created. The audits were conducted as a site tour focused on health and safety issues and as a desk-based review based on payments and working hours...

In this regard, Mango visited all its active factories in the region periodically. All the visits were completed in September 2023. During those visits, Mango requested its suppliers to comply with their responsibilities and legal requirements, as well as with the Code of Conduct of Mango.

During the audit visits, it was seen that all factories suspended their operationsf ro 7 to 21 days. It was observed that payment for the first days of non-working were made in full of all factories in Mango's supply chain. It was determined that employers made relief payments to employees for the days of non-working and applied for governmental support...No findings were detected regarding forced work overtime.

Mango was aware and kept track on the trade union protests that took place after the earthquake and closely monitored them. As no factory was part of Mango's supply chain the company didn't apply any penalties or sanctions to its suppliers.

...3-months' time records were examined...the main finding was that severance payment and remaining benefits were paid legally to the surviving families or relatives of the workers who lost their lives in the earthquake.

...during the visits, it was detected that an especially vulnerable group, Syrian migrants, were working in Mango's supply chain in the earthquake zone. So, an audit was conducted to identify whether foreign employees had work permits and whether all their rights were ensured, including payments. No violations were noted in this sense.

As next steps, new follow-up visits will be carried out in the earthquake hit region during the next months (starting next March 2024)...

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[The full response is attached]