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Company Response

13 Sep 2024

New Wave Group's response to allegations of abuses in Myanmar garment factories - October 2024 Update

[...]

Kseng (Myanmar) Apparel (for Clique)

Outline of allegations:

  • In December 2023, it was reported that workers at Kseng (Myanmar) Apparel are facing a series of violations, including denial of workers' forming a union, cuts to overtime wages, lack of transportation provided to workers working overtime shifts, denial of social security benefits, including for pregnant workers and workers who require medication, workers fired for no reason or for refusing overtime, lack of clean toilets or water facilities, lack of air conditioning, and verbal abuse if workers do not meet targets.
  • In February 2024, it was reported that workers at Kseng (Myanmar) Apparel are facing a series of violations, including workers forced to go without toilet breaks or drinking water to meet excessive production targets, denial of leave for those with ill health, the Workplace Coordination Committee acting according to the will of the employers, lack of meals provided for workers working and sleeping overnight at the factory, and workers forbidden to use their phones during work.

Allegations previously linked to Kseng (Myanmar) Apparel:

  • In July 2023, it was reported that workers at the Kseng (Myanmar) Apparel were facing a range of violations including forced overtime, physical abuse and intimidation.

Response from NWG:

Immediately after NWG were informed regarding the allegations, NWG put pressure on Kseng (Myanmar) Apparel to act on the raised allegations. Kseng (Myanmar) Apparel takes the allegations seriously, they are cooperative, and they have applied for a new amfori BSCI audit. NWG have a frequent dialogue with the factory owner, and NWG also have personnel on-site doing frequentinspections and controls.

An amfori BSCI inspection was conducted on Kseng (Myanmar) Apparel in April 2024. The overall rating was B. The rating on, amongst other, The Rights of Freedom of Association and Collective Bargaining, Decent Working Hours, No Discrimination, Violence or Harassment, Fair Remuneration, Occupational Health and Safety were A, indicating that the work on the workers’ wellbeing and rights are improving.

A SMETA Sedex Members Ethical Trade Audit was also conducted on Kseng (Myanmar) Apparel in November 2023.

Handa (Yangon) Myanmar (for Clique and Craft)

  • In February 2024, it was reported that workers at Handa (Yangon) Myanmar are facing a series of violations, including verbal abuse if workers don't meet excessive production targets, physical violence, photos taken of workers if they get up to drink water and unfair dismissals.
  • In February 2024, it was reported that workers at Handa (Yangon) Myanmar are facing a series of violations, including pregnant women hidden during inspections, unclean water and toilets, and mandatory overtime.

Allegations previously linked to Handa (Yangon) Myanmar:

  • In October 2023, it was reported that workers at Handa (Yangon) Myanmar faced a series of violations, including poor ventilation in the factory, denial of leave incl. if workers feel unwell, wage cuts, unpaid overtime if workers don't meet targets and limited access to medicine at the clinic.

Response from NWG:

As soon as NWG were informed of the allegations, NWG put pressure on Handa (Yangon) Myanmar. Handa (Yangon) Myanmar takes the allegations with great seriousness and have understood and accepted their mistakes. Handa (Yangon) Myanmar have joined the MADE project organized by the European Chamber of Commerce in Myanmar in where they take part in activities including training, social and environmental factory assessments and advisory support for factory managers and workers on such topics as workplace safety, labor law compliance and environmental practices, as well as facilitating dialogue between workers and employers.

An amfori BSCI inspection was conducted on Handa (Yangon) Myanmar in February 2024, with the overall rating C. The Workplace and Labor Law Inspection Department have also conducted a field inspection on-site at the factory. NWG have frequent dialogue with the management team in Handa (Yangon) Myanmar, and also personnel on site to follow up the improvements needed.

In conclusion, NWG wants to emphasize that we take these allegations seriously and continue our frequent dialogues with our Business Partners in order to ensure that the wellbeing of the workers is maintained and that the workers’ rights are respected and not violated.

[The full response is attached]

Part of the following timelines

Myanmar: Garment workers reportedly forced to work overnight & face unsanitary conditions; incl. co. responses

Myanmar: Garment workers denied toilet breaks & water to meet excessive production targets; incl. co. responses