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Article

29 Jul 2019

Author:
Teleperformance

Réponse de Teleperformance

...Le respect des droits humains est au cœur des engagements et des préoccupations du Groupe : Teleperformance s’est engagé depuis sa création pour garantir le respect des droits fondamentaux de ses employés. Le groupe travaille au quotidien à l’amélioration continue des conditions de travail et du bien-être de ses collaborateurs. 

Le plan de vigilance du Groupe a été rendu public en décembre 2018, en conformité avec la règlementation. Teleperformance travaille quotidiennement en étroite collaboration avec l’ensemble de ses parties prenantes internes et externes afin de publier un plan de vigilance enrichi et détaillé en septembre prochain.

[La réponse de Teleperformance est aussi disponible ici en anglais]

Part of the following timelines

Following report alleging Teleperformance's Duty of Vigilance Plan is inadequate, NGOs formally put the company on notice to comply with the law

Sherpa et UNI Global Union mettent en demeure Teleperformance pour violation supposée des droits des travailleurs dans les centres d'appel à l'étranger

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