Special report: Newcastle United sponsor Noon and shocking allegations of worker mistreatment
Summary
Date Reported: 12 Jun 2024
Location: Saudi Arabia
Companies
Noon - Employer , Newcastle United Football Company Limited - Other Value Chain Entity , The Football Association Premier League Limited - Other Value Chain Entity , Al-Mutairi Support Services - Labour SupplierOther
Not Reported ( Express delivery ) - Labour Supplier , Not Reported ( Shipping & handling: General ) - EmployerAffected
Total individuals affected: Number unknown
Migrant & immigrant workers: ( Number unknown - Africa , Express delivery , Gender not reported , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Africa , Shipping & handling: General , Gender not reported , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Asia & Pacific , Express delivery , Gender not reported , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Asia & Pacific , Shipping & handling: General , Gender not reported , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Pakistan , Shipping & handling: General , Men , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Location unknown - Sector unknown , Women , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Uganda , Express delivery , Men , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - India - Sector unknown , Men , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Bangladesh - Sector unknown , Men , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - Uganda , Express delivery , Women , Unknown migration status )Issues
Freedom of Expression , Intimidation , Racial, ethnicity, caste or origin discrimination , Forced Labour & Modern Slavery , Recruitment Fees , Debt Bondage , Retention of identity documents , Occupational Health & Safety , Excessive production targets , Wage Theft , Reasonable Working Hours & Leisure Time , Access to Non-Judicial Remedy , Heat exposure , Right to Food , Contract Substitution , Precarious/Unsuitable Living Conditions , Violence , Injuries , DismissalResponse
Response sought: Yes, by The Resource Centre & media
Story containing response: (Find out more)
Action taken: Noon and the Premier League provided statements in response to requests from the Business & Human Rights Resource Centre, but did not directly address questions around due diligence processes in light of the investigations. NUFC failed to provide a response. After the investigation was published, the Saudi Arabian Government said it would investigate the claims.
Source type: NGO
Summary
Date Reported: 12 Jun 2024
Location: United Arab Emirates
Companies
Noon - Employer , Newcastle United Football Company Limited - Other Value Chain Entity , The Football Association Premier League Limited - Other Value Chain EntityAffected
Total individuals affected: 150
Migrant & immigrant workers: ( Number unknown - Nepal , Shipping & handling: General , Men , Unknown migration status ) , Migrant & immigrant workers: ( Number unknown - India , Shipping & handling: General , Men , Unknown migration status )Issues
Poverty Wages , Access to Information , Mental Health , Intimidation , Illness , Reasonable Working Hours & Leisure Time , Wage TheftResponse
Response sought: Yes, by Journalist
External link to response: (Find out more)
Action taken: A Noon spokesperson said to the NYT: “Noon strongly refutes these allegations as grossly inaccurate misrepresentations. After the investigation was published, the Saudi Arabian Government said it would investigate the claims.
Source type: News outlet
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Noon, the Gulf’s largest online retailer, has been Newcastle’s sleeve sponsor for the past two years. Its circular logo is prominent on the club’s shirt, stadium, and website. It will be there again next season — despite multiple allegations unearthed by The Athletic of serious worker mistreatment within the company’s supply chain and shared with Newcastle before the release of the club’s new Adidas kit.
A year before it was announced as Newcastle’s sleeve sponsor, Noon struck a deal with Emirati-owned Manchester City, becoming a “regional partner” of the Premier League champions, and hosting the trophy in its offices. Though Noon is a far less prominent partner at City than it is at Newcastle, not appearing on the shirt or stadium, the relationship is still operative.
Irfan is one of 12 workers from across the Gulf to whom The Athletic has spoken over recent months as part of a special investigation into labour conditions at Noon and, as in Irfan’s case, at agencies that supply Noon with migrant workers...
Although some workers are hired through agencies, Noon still has the responsibility under the UN Guiding Principles on Business and Human Rights to audit its supply chain — it is the one hiring the workers, paying wages, whose business is reliant on their labour...
The accusations raise serious questions for Noon, its partners Newcastle and Manchester City, and the Premier League about the levels of due diligence undertaken, the way sponsorship deals are policed by the league and what action, if any, it will take in light of these findings...
Newcastle and Manchester City completed due diligence processes on their deals and remain supportive of Noon but declined to comment when contacted by The Athletic. PIF also declined to comment. A Noon spokesperson referred to the size, scope and sophistication of the company’s operation, and denied all the claims, saying: “Noon strongly refutes these allegations as grossly inaccurate misrepresentations...
In response, the Premier League declined to formally comment but the view within the organisation is that the identity of sponsorship partners is a matter for individual clubs...