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Company Response

5 Dec 2023

Author:
Talabat

Talabat response to allegations of migrant worker rights violations in UAE

[...]

Firstly, we want to express our appreciation for all the work done by the Business & Human Rights Resource Centre to promote transparency, creating an online resource tool on corporate track records with regards to human rights. Because, once you know, you cannot unknow.

Also, thank you for giving us the time and opportunity to respond to the recent Equidem report prior to publication...

We are taking this opportunity to provide a response to clarify our position and views on the Equidem report whilst we chose not to respond to Equidem directly after having reviewed the Equidem report and considering the organisation’s approach towards us as a respectable organisation.

With regards to the merit of the claims: whenever made aware we will always look into and address any concerns raised regarding logistic provider companies, as we are committed to upholding contractual standards and legal compliance. Where breaches are identified, appropriate action will be taken. We are also proactively evaluating ways to further enhance our ecosystem, ensuring alignment with regulatory requirements and improving the industry standards. In short, we welcome any constructive and collaborative effort that strives to uphold the rights and welfare of workers. We emphasise our commitment to responsible and sustainable business practices and we remain dedicated to transparency and improvement, mindful of our responsibility to all stakeholders in our ecosystem.

[...]

Timeline

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