The core of our approach is to identify cases with high risk of misuse before a sale takes place. We do this with the help of our human rights due diligence process, which is created according to the United Nations guiding principles on business and human rights – the so called protect, respect and remedy framework - approved by United Nations Human Rights Council in July 2012...The due diligence process starts with our sales agents and it has been implemented to our sales tools and processes, so as to make it almost impossible not to follow. We systematically evaluate the country risk as well as the product risk of sales...