"American Apparel and Caffé Nero urged to 'stop segregating disabled people'", 20 Sep 2016

A petition has been launched calling on two major high street chains to install better disabled access in their stores.  Coffee shop Caffè Nero and retail store American Apparel are being challenged as part of a campaign to hold big companies to account for the lack of facilities for wheelchair users..."  The Equality Act requires that all service providers have to make reasonable adjustments to accommodate for disabled people, but it doesn’t actually hold them accountable.  “It’s up to the individual – which most likely will be a disabled person – to raise concern with any proprietor who doesn’t provide access. Then the company has to respond and put in the adjustment.  “If they don’t, that individual then has to take out a lawsuit..."...In response to the petition, a Caffè Nero spokesperson said: "Caffè Nero recognises the importance of ensuring that no one is subjected to less favourable treatment because they are disabled...