Brazil's Telecom Operators Made Strides and Had Shortcomings in Internet Lab's New Report on User Privacy Practices
"Brazil’s biggest internet connection providers made moderate advances in protecting customer data and being transparent about their privacy practices, but fell short on meeting certain requirements for upholding users’ rights under Brazil's data protection law, according to InternetLab’s 2022 Quem Defende Seus Dados? (Who Defends Your Data?) report.
In this seventh annual assessment of Brazil’s providers, InternetLab evaluated six companies, and looked at both their broadband and mobile services. Operators assessed include Oi fixed and mobile broadband; Vivo (Telefónica) fixed and mobile broadband, TIM fixed and mobile broadband,Claro/NET (América Móvil), Brisanet fixed and mobile broadband, and Algar (broadband only). The operators were evaluated in six categories, including providing information about their data protection policies, disclosing guidelines for law enforcement seeking user data, defending user privacy in courts, supporting pro-privacy policies, publishing transparency reports, and notifying users when the government requests their data."
