abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb

이 페이지는 한국어로 제공되지 않으며 English로 표시됩니다.

이야기

2024년 2월 6일

India: Fairwork report scoring platform companies on five standards of fair work finds they fall short on living wage & fair representation, among other indicators of fair work; incl. cos responses & non-responses

Fairwork has released its 2023 report analysing working conditions for digital platform workers in India. The report evaluates 12 platforms against five standards of fair work: fair pay, fair conditions, fair contracts, fair management, and fair representation. The authors gathered data through desk-based research, evidence provided by platforms, and interviews with workers in Bengaluru, Delhi, Kochi, and Thiruvananthapuram. The report focuses on the theme of worker alienation, considering how working conditions – including experiencing caste, class, gender, and religious discrimination – contribute to worker alienation.

The inability to influence, either directly or indirectly, how platforms address the issues that concern workers has contributed to alienation or estrangement. This alienation takes at least three forms: in the relation of labour to the act of production within the labour process; in pitting worker against worker; and in the relation of labour to its product.
Fairwork India report, 2023

The 12 platform companies analysed in the report are Amazon Flex, BluSmart, bigbasket, Dunzo, Flipkart, Ola, Porter Swiggy, Uber, Urban Company, Zepto, and Zomato. The companies are each scored out of 10, with points awarded when there is sufficient evidence the platform fulfils each of the five principles of fair work. Companies received a range of scores, with bigbasket scoring the highest at 6/10.

The findings show some platforms have expressed an interest in creating fairer working conditions for their workers. That said, as no company scored 10/10, no company therefore met all five standards of fair work. In particular, no platform earned a point either for ensuring that workers earn a living wage or for having provisions in place for fair representation.

For the fourth consecutive year, no platform earned a point either for ensuring that workers earn a living wage (Principle 1.2) or for having provisions in place for fair representation (Principle 5). Although platforms are open to addressing the grievances of workers on an individual basis, they refuse to entertain any direct negotiations with collectives on issues that pertain to the workers’ shared interests (such as ensuring a living wage or even the local minimum wage).
Fairwork India report, 2023

Alongside the company scores, a survey of 963 consumers was conducted to analyse perceptions of working conditions in 12 major cities. The survey showed significant support for the issues raised in the Fairwork principles in the largest cities, highlighting support for better working conditions in the platform economy.

In December, the Business and Human Rights Resource Centre invited Amazon Flex, BluSmart, bigbasket, Dunzo, Flipkart, Ola, Porter, Swiggy, Uber, Urban Company, Zepto, and Zomato to respond to the Fairwork India report. Amazon Flex and Zomato’s responses can be read in full below. BluSmart, bigbasket, Dunzo, Flipkart, Ola, Porter, Swiggy, Uber, Urban Company and Zepto did not respond.

기업 응답

Amazon Flex (part of Amazon) 응답 보기
Zomato 응답 보기
Swiggy

무응답

Flipkart

무응답

BluSmart

무응답

Urban Company

무응답

Porter

무응답

Ola

무응답

bigbasket

무응답

Uber

무응답

Zepto

무응답

Dunzo

무응답

타임라인

개인정보

이 웹사이트는 쿠키 및 기타 웹 저장 기술을 사용합니다. 아래에서 개인정보보호 옵션을 설정할 수 있습니다. 변경 사항은 즉시 적용됩니다.

웹 저장소 사용에 대한 자세한 내용은 다음을 참조하세요 데이터 사용 및 쿠키 정책

Strictly necessary storage

ON
OFF

Necessary storage enables core site functionality. This site cannot function without it, so it can only be disabled by changing settings in your browser.

분석 쿠키

ON
OFF

귀하가 우리 웹사이트를 방문하면 Google Analytics를 사용하여 귀하의 방문 정보를 수집합니다. 이 쿠키를 수락하면 저희가 귀하의 방문에 대한 자세한 내용을 이해하고, 정보 표시 방법을 개선할 수 있습니다. 모든 분석 정보는 익명이 보장되며 귀하를 식별하는데 사용하지 않습니다. Google은 모든 브라우저에 대해 Google Analytics 선택 해제 추가 기능을 제공합니다.

프로모션 쿠키

ON
OFF

우리는 소셜미디어와 검색 엔진을 포함한 제3자 플랫폼을 통해 기업과 인권에 대한 뉴스와 업데이트를 제공합니다. 이 쿠키는 이러한 프로모션의 성과를 이해하는데 도움이 됩니다.

이 사이트에 대한 개인정보 공개 범위 선택

이 사이트는 필요한 핵심 기능 이상으로 귀하의 경험을 향상시키기 위해 쿠키 및 기타 웹 저장 기술을 사용합니다.