"Dunzo, Ola, Uber score zero on Fairwork India’s 2022 report", 28 December 2022

The Fairwork India Team released the Fairwork India Ratings 2022: Labour Standards in the Platform Economy report. According to this year’s report, no platform scored more than seven out of the maximum of ten points and none scored all the first points across the five principles.

Amazon Flex, Dunzo, Ola, PharmEasy and Uber have scored zero out of ten across all principles. On the other hand, Urban Company ranks the highest with seven points, followed by bigbasket, Flipkart, Swiggy, Zomato, Zepto and Porter.

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Fairwork assessed platforms against five principles: Fair Pay, Fair Conditions, Fair Contracts, Fair Management and Fair Representation.

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The Fairwork India Ratings 2022 combined desk research and worker interviews conducted in Bangalore, Delhi and Kochi and evidence provided by the platforms.