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We take these reports extremely seriously. The welfare of everyone who works in our hotels, whether they are contracted by the hotel or subcontracted through other agencies, is always important to us.

The hotel worked with this security contractor to improve the conditions at the accommodation they provide for their employees and make them compliant with the Supreme Committee’s standards. We cancelled our contract with them when it was clear they would not meet the Supreme Committee’s high standards for human rights, including the levels of accommodation.

We continue to work closely with our owner, along with The Ministry and the Supreme Committee, and we are only using agencies approved by them. The hotel sourced a replacement security supplier last month, and we ensured that they had been audited and approved by the Supreme Committee before being contracted by the hotel.

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