[...]

...Inditex is a member of ACT - (Action, Collaboration, Transformation) an initiative where Inditex is playing an ative role along with IndustriALL Global Union (with whom Inditex has a Global Framework Agreement since 2007) and another 19 Global Brands...

...the Government of Bangladesh through its Department of Labor is the only responsible actor to process any type of request with respect to Trade Union registration and in consequence to evaluate if the respective request complies with Bangladesh legislation, including membership requirements...

...on 7th November 2022 Inditex received a communication from the 'ACT Bangladesh Interim Dispute Resolution Mechanism (DRM) on workers' rights to Freedom of Association and due payment of wages and benefits (Interim ACT DRM) regarding an allegation raised by BGIWF (IndustriALL Global Union affiliate in Bangladesh against the factory Dekko Design Ltd.

After receiving this communication, Inditex along with other ACT Brands active at this supplier conducted different meetings with the supplier to facilitate the dialogue between the parties which ended in a partial mutual resolution for 14 workers in June 2023 and in a Memorandum of Understanding (MoU) signed between the supplier and BGIWF for the remaining 5 union committee members on 11th December 2023. This MoU included the reinstatement of two workers on 1st February 2024, another worker on 1st March 2024 and finally the payment of an agreed compensation to the remaining two workers as per the MoU.

...BGIWF communicated to ACT members last 12th December 2023 the withdrawal of all complaints against Dekko Design Ltd. We would like to refer also to the public communication made by IndustriALL Global Union on 19th December 2023...

Inditex would like to highlight the role that our Global Framework Agreement with IndustriALL Global Union is also playing ot ensure the respect of Freedom of Association and Collective Bargaining through the deployment of the capacity building activities agreed between IndustriALL Global Union...and Inditex as part of its annual workplan...

[The full response is attached]