...In 2016, only 3 factories from Serbia and 2 factory from Ukraine produced for Inditex... All five factories have been monitored and reviewed by Inditex in terms of labour standards and working conditions, including wages and working hours, with positive result in all cases...

All factories and suppliers of Inditex’s supply chain are subject to the same policies and standards – such as the Code of Conduct for Manufacturers and Suppliers and the Inditex Policy on Human Rights – and are included into Inditex’s Sustainability programmes and activities. These include not only the performance of audits to verify that the conditions of factories and suppliers comply with the requirements [...] and apply remediation whenever a breach is discovered, but also the development of different programmes aimed at ensuring workers well-being and promoting their labor and human rights...

Inditex has designed programmes in focused areas identified as priorities, with the common goal of having the “worker at the centre”. These issues include, among others, women empowerment and worker representation...

In relation with the recommendations given on the report to brands and retailers, Inditex is already working in these lines [...] throughout all its supply chain:

Pay a living wage...

Work with suppliers/subcontractors to remediate the reported rights violations...

Practice Human Rights Due Diligence...