[From Teyseer's response]

...We would like to express our deep concern regarding the allegations that have been brought to our attention. We are appalled at the allegations, and we take every one of them very seriously.

We want to make it clear that our company has a zero-tolerance policy towards any form of harassment or discrimination, and we are committed to providing a safe and inclusive workplace for all employees. We believe that every employee (either on a long term or on a short term) should be treated with respect and dignity, and any behavior that falls short of this standard will not be tolerated. This is our code of conduct principles and in which we operate on...

[From FIFA's response]

... The due diligence process to identify and address labour rights risks associated with FIFA World Cup 2022-related security services was implemented in a joint effort with the Supreme Committee for Delivery & Legacy (SC)...

Teyseer Security Services supported the last mile operations during the FIFA World Cup as a host country contractor. When FIFA received Amnesty International’s first letter with allegations from Teyseer workers on 19 April 2023, FIFA has promptly inquired about the situation with the SC’s Worker Welfare Department (WWD) in line with the established procedures. FIFA also inquired about the situation and steps taken to address it with the Doha Office of the International Labour Organisation ILO...