The results of Impactt’s external compliance monitoring show overall progress in some of the most prominent areas of concern. The majority of contractors we audited show a good degree of compliance with the WWS [Workers' Welfare Standards] for accommodation and construction sites. Most contractors were compliant on recruitment fees, contract substitution and passport retention, however there were some critical issues that require the SC’s ongoing attention...Seventy-eight percent of the non-compliances and observations identified were resolved or progress had been made in resolving them, particularly in areas related to procedural compliance requirements...such as provision of medical care and transportation, facilities management and end of service procedures. Further progress is needed on some of the more complex challenges, such as promoting the effective functioning of robust dialogue mechanisms (Workers’ Welfare Forums), providing workers with adequate residence permits and reimbursing recruitment fees to workers who provide evidence of payment...Based on our monitoring findings, we propose a three-year roadmap for the future...

Roadmap
1. Improve the effectiveness of efforts to drive compliance with the WWS
2. Prompt behaviour change in manager-workers interaction
3. Collaborate for greater reach and impact