abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb

Esta página não está disponível em Português e está sendo exibida em English

Artigo

11 Out 2023

Author:
Erica Hellerstein, Coda Story

Kenya: Legal battles against Meta are uniting content moderators across borders in the fight for fair working conditions

"Silicon Savanna: The workers taking on Africa's digital sweatshops", 11 October 2023

...The world’s biggest tech companies today have more power and money than many governments. This story offers a deep dive on court battles in Kenya that could jeopardize the outsourcing model upon which Meta has built its global empire...

...The cases against Meta are unprecedented. According to Amnesty International, it is the “first time that Meta Platforms Inc will be significantly subjected to a court of law in the global south.”...Meta did not respond to requests for comment about moderators’ working conditions and pay in Kenya. In an emailed statement, a spokesperson for Sama said the company cannot comment on ongoing litigation but is “pleased to be in mediation” and believes “it is in the best interest of all parties to come to an amicable resolution.”...

...What happens if the workers actually win?

Foxglove, the nonprofit supporting the moderators’ legal challenge against Meta, writes that the outcome of the case could disrupt the global content moderation outsourcing model. If the court finds that Meta is the “‘true employer’ of their content moderators in the eyes of the law,” Foxglove argues, “then they cannot hide behind middlemen like Sama or Majorel. It will be their responsibility, at last, to value and protect the workers who protect social media — and who have made tech executives their billions.”...

...In Kenya, the workers involved in the lawsuit and union face practical challenges. Some, like Mojez, are unemployed and running out of money. Others are migrant workers from elsewhere on the continent who may not be able to stay in Kenya for the duration of the lawsuit or union fight.

The Moderator’s Union is not yet registered with Kenya’s labor office, but if it becomes official, its members intend to push for better conditions for moderators working across platforms in Kenya, including higher salaries and more psychological support for the trauma endured on the job. And their ambitions extend far beyond Kenya. The network hopes to inspire similar actions in other countries’ content moderation hubs. According to Martha Dark, Foxglove’s co-founder and director, the industry’s working conditions have spawned a cross-border, cross-company organizing effort, drawing employees from Africa, Europe and the U.S.

“There are content moderators that are coming together from Poland, America, Kenya, and Germany talking about what the challenges are that they experience when trying to organize in the context of working for Big Tech companies like Facebook and TikTok,” she explained...

Linha do tempo

Privacy information

Este site usa cookies e outras tecnologias de armazenamento na web. Você pode definir suas opções de privacidade abaixo. As alterações entrarão em vigor imediatamente.

Para obter mais informações sobre nosso uso de armazenamento na web, consulte nossa Política de Uso de Dados e de Cookies

Strictly necessary storage

ON
OFF

Necessary storage enables core site functionality. This site cannot function without it, so it can only be disabled by changing settings in your browser.

Cookies analíticos

ON
OFF

Quando você acessa nosso site, usamos o Google Analytics para coletar informações sobre sua visita. A aceitação deste cookie nos permitirá entender mais detalhes sobre sua viagem, e melhorar a forma como nós colocamos as informações na superfície. Todas as informações analíticas são anônimas e não as utilizamos para identificá-lo. O Google fornece uma opção de não inclusão no Google Analytics para todos os navegadores populares.

Cookies promocionais

ON
OFF

Compartilhamos notícias e atualizações sobre empresas e direitos humanos através de plataformas de terceiros, incluindo mídias sociais e mecanismos de busca. Estes cookies nos ajudam a entender o desempenho destas promoções.

Suas escolhas de privacidade para este site

Este site usa cookies e outras tecnologias de armazenamento da web para aprimorar sua experiência além da funcionalidade básica necessária.