SERVICE RESTRICTION ORDER

Monday, 12 January 2021 - Kampala, Uganda:

MTN STATEMENT.

MTN Uganda informs its esteemed customers and other stakeholders that National Telecommunication Operators in the country, have received a directive from Uganda Communications Commission (UCC) to immediately suspend access and use, direct or otherwise of all social media platforms and online messaging applications over the network until further notice.

MTN Uganda has, in compliance with its National Telecommunications Operator License and in accordance with MTN’s group-wide Digital Human Rights due diligence framework implemented the directive.

MTN Uganda will continue engaging with the relevant stakeholders to limit the scope and duration of the service disruption.