"Zoom Misled Users 'False Sense of Security,' FTC Says", 10 Nov 2020

The Federal Trade Commission (FTC) announced Monday that it struck a settlement with Zoom, after accusing the video conferencing company of repeatedly misleading users about the strength of its security, privacy, and encryption practices.

In an announcement, the FTC accused Zoom of “a series of deceptive and unfair practices that undermined the security of its users.” Of particular interest to the FTC was Zoom’s repeated marketing claims that the company utilized robust end to end encryption, despite subsequent realizations by researchers that this simply wasn’t true.

... “Zoom’s misleading claims gave users a false sense of security, especially for those who used the company’s platform to discuss sensitive topics such as health and financial information,” the FTC added.

... "Today's resolution with the FTC is in keeping with our commitment to innovating and enhancing our product as we deliver a secure video communications experience," Zoom said in a statement.