We only work with Recruitment Agencies that are approved by the Kempinski Regional Office and/or the Ministry of Labor... we use the Supreme Committee for Legacy approved recruitment agreement as an addendum to our existing contract.

As part of the recruitment as an employer we bear all sort of recruitment fees as below ...

When we send a contract to a candidate, we ensure to communicate that it is a zero-cost recruitment process. We also ensure that all our partner recruitment agencies sign our ethical recruitment agreement, with which they commit to not charge candidates with any recruitment cost.

Finally, upon joining Kempinski, every employee completes the Supreme Committee for Legacy new starter checklist, within which they must disclose if they have paid any recruitment fees...

During an audit conducted in early 2022, we discovered 7 Nepali workers (1.7% of total workers) had each paid 1200 QAR to a recruitment agency. We immediately agreed to reimburse each worker the same amount and cancelled our contract with that respective agency. We also informed the Ministry of Labor and Supreme Committee of the agency’s non-compliance so they would not be approved in the future.

After this incident, the hotel implemented the Recruitment Fees Reimbursement Policy to ensure all employees were suitably protected. We also included a new tagline at the bottom of our recruitment emails – reminding candidates that under no circumstances should they be paying fees to any agencies – and added a question into our new starter checklist asking whether they had paid a fee or not...