In a landmark legal battle, thousands of Bolt drivers have fought for recognition as workers rather than self-employed contractors, seeking the rights and protections afforded to traditional employees. Represented by the law firm Leigh Day, over 12,500 drivers argued that Bolt’s significant control over their working conditions meant they should be treated as workers, entitled to benefits like minimum wage and holiday pay.

The case, which echoes the 2021 UK Supreme Court ruling that Uber drivers should be classified as workers, has been closely watched as a key moment in the fight for gig economy workers' rights. Despite Bolt’s argument that its drivers value the flexibility of self-employment, a tribunal hearing in November 2024 concluded that the drivers were not self-employed, but workers entitled to legal protections under employment law.

The tribunal's decision marks a major victory for the drivers. They are now set to receive compensation, with estimates suggesting it could amount to over £200 million. The ruling sends a clear message to gig economy companies like Bolt, reinforcing that they cannot avoid workers' rights by classifying employees as independent contractors. As Bolt reviews its options, including the potential for an appeal, the case highlights the ongoing struggle for fair treatment and legal protections for workers in the gig economy.