"2 April 2019"

...Thank you for your letter of 19^th February 2019 to HSBC Group…[F]or reasons of client confidentiality, HSBC does not and cannot discuss individual customers, nor do we confirm whether an individual or business is or has been a customer. I am therefore unable to discuss any of the specific companies named in the letter…[H]SBC takes human rights issues seriously and our Mining and Metals policy has made reference to human rights impacts since 2007…[W]e always investigate any allegations of companies operating in breach of our policies that are brought to our attention.  In mining we prefer to use our influence and work with clients who meet our sustainability standards – including those relating to human rights – and clients who are making credible progress towards meeting them.  Where clients are unwilling or unable to meet our standards, we end the banking relationship as soon as contractually possible. Thank you again for giving us the opportunity to comment...