Thank you for reaching out to us, for giving us the opportunity to share our perspective on the results of Oxfam Novib’s research. Please find below our response on the findings mentioned on page 15 en recommendations on page 50. Overall we would like to emphasize that Jumbo acknowledges the responsibility to respect and improve human rights. This means that, together with our suppliers, local governments, trade unions, and NGOs (including Oxfam Novib), we are committed to improve the protection of human rights and to identify risks and actual violations of these rights and deal with them, as well as address governments whenever relevant. This applies to our own activities and to those of our supply chain partners, taking the influence and leverage that Jumbo has over its supply chain partners into account. Here, you can read more about our approach: Jumbo’s due diligence strategy.

Findings page 15:

In addition to the results in page 15, we have conducted other impact assessments, namely:

We are currently conducting four HRIAs, which we will publish simultaneously with our annual report. Our goal is to also publish a coordinated and completed action plan for each of them. At the very least, we commit to accomplishing this within six months of publication:

Response to the recommendations on page 50:

1. 1. We agree with the recommendations, and some of them are already being implemented in practice:
      1. We commit to conducting at least three HRIs per year.
      2. We conduct Impact Assessments with experienced consultancies (note: Enact, Impactt, and ImpactBuying).
      3. We always focus on high-risk suppliers.
      4. Internally, we have an agreement that the execution of HRIs is a collaboration between CSR, quality, procurement, and CAM. The selection of HRIs is always done in coordination with the management.
      5. We follow the recommendations outlined during data collection; it is the foundation of our research.
      6. The action plans we are formulating are based on the steps provided.
      7. Additionally, we are a signatory (through CBL) of the CSDDD directive at the European level.
   2. We also refer to our sustainable supply chain policy, where we have further detailed our policies and steps taken.