We have a fully-fledged human rights due diligence programme in place that is aligned with the UN Guiding Principles on Business and Human Rights. This programme helps us assess and address labour and human rights issues – including those raised in the latest report of Facing Finance – across our value chain in an ongoing manner. Other issues raised in this report are addressed through our policies, procedures and commitments to product safety and quality, water stewardship and environmental sustainability. [Response addresses specific issues including: action plans to tackle forced labour in Thailand & improve lives of cocoa farming communities in Cote d'Ivoire, transparency of palm oil supply chain in Malaysia, consumer health & safety in India, access to water, and climate change]