We have confirmed the receipt of your letter regarding the Telecommunications Business in Myanmar on 18 October 2021.

[...]

As described in our statement dated 29 September 2021, despite the adverse conditions, we believe that our actions are exerting positive effects from the perspective of providing technical and marketing support of the country's communication service [...]

We have been making efforts to respect human rights regarding lawful interception and mobile internet shutdown as described in our statement. Furthermore, we have been analysing and monitoring various risks in conflict-affected Myanmar, including risks of our employees’ safety and possible human rights issues through gathering information and engagements with our stakeholders, such as our employees, partners, NGOs, investors and other Myanmar experts, and will continue and strengthen these initiatives. Though not all the information can be disclosed due to the concern of safety of our local colleagues, their family members and other related people and the confidentiality obligations under relevant laws and contracts, we will consider to disclose appropriate information so as to achieve our accountability.

[...]