We write to express our profound disappointment regarding Facebook’s role in generating bigotry and hatred towards vulnerable communities and civil rights organizations... Recent news demonstrates... that Facebook was not only looking the other way in response to our concerns, but also has been actively working to undermine efforts by those who seek to hold the company responsible for abuses on the platform... In the face of clear evidence that Facebook was being used to broadcast viral propaganda and inspire deadly bigoted campaigns, the company’s leadership consistently either looked the other way, or actively worked to lobby against meaningful regulation, shifted public opinion against its allies, and personally attacked its critics... [Y]ou retained the services of Definers Public Affairs to investigate, undermine and attack our allies, mimicking the tactics of the worst, disreputable political operatives and hate groups... [I]t’s an absolute disgrace that Facebook sought to deflect criticism and discredit advocates by exploiting anti-Semitic campaigns against philanthropist George Soros.

... [W]e demand that Facebook immediately:

• Reorganize Facebook’s board in order to enable greater accountability of the leadership team and to allow more diverse voices...
• Publicly identify and apologize to all organizations targeted by Definers Public Affairs...
• Remove Facebook’s Vice President of Global Public Policy, Joel Kaplan, from his position...
• Make public all findings and recommendations of the civil rights audit without revisions or redactions by January 31, 2019