As I close out the Civil Rights Audit with this report, many in the civil rights community acknowledge that progress has been made, but many feel it has been inadequate. In our view Facebook has made notable progress in some areas, but it has not yet devoted enough resources or moved with sufficient speed to tackle the multitude of civil rights challenges that are before it. This provokes legitimate questions about Facebook’s full-throated commitment to reaching the summit, i.e., fighting discrimination, online hate, promoting inclusion, promoting justice and upholding civil rights.

... [W]e strongly encourage the company to do three things:

1. Seriously consider, debate and make changes on the various recommendations... [in] the final report, as well as in previous reports... [I]t’s absolutely essential that the company do more to build out its internal civil rights infrastructure. More expertise is needed in-house, as are more robust processes that allow for the integration of civil rights perspectives.
2. Be consistent and clear about the company’s commitment to civil rights laws and principles.
3. Address the tension of civil rights and free speech head on.