abusesaffiliationarrow-downarrow-leftarrow-rightarrow-upattack-typeburgerchevron-downchevron-leftchevron-rightchevron-upClock iconclosedeletedevelopment-povertydiscriminationdollardownloademailenvironmentexternal-linkfacebookfiltergenderglobegroupshealthC4067174-3DD9-4B9E-AD64-284FDAAE6338@1xinformation-outlineinformationinstagraminvestment-trade-globalisationissueslabourlanguagesShapeCombined Shapeline, chart, up, arrow, graphLinkedInlocationmap-pinminusnewsorganisationotheroverviewpluspreviewArtboard 185profilerefreshIconnewssearchsecurityPathStock downStock steadyStock uptagticktooltiptwitteruniversalityweb

这页面没有简体中文版本,现以English显示

内容有以下的语言版本: English, Deutsch

文章

2023年1月23日

作者:
die ZEIT

OpenAI and Sama hired underpaid Workers in Kenya to filter toxic content for ChatGPT

"Exclusive: OpenAI Used Kenyan Workers on Less Than $2 Per Hour to Make ChatGPT Less Toxic", 18. January 2023

[...] But the success story is not one of Silicon Valley genius alone. In its quest to make ChatGPT less toxic, OpenAI used outsourced Kenyan laborers earning less than $2 per hour, a TIME investigation has found.

[...] To get those labels, OpenAI sent tens of thousands of snippets of text to an outsourcing firm in Kenya, beginning in November 2021. Much of that text appeared to have been pulled from the darkest recesses of the internet. Some of it described situations in graphic detail like child sexual abuse, bestiality, murder, suicide, torture, self harm, and incest.

OpenAI’s outsourcing partner in Kenya was Sama, a San Francisco-based firm that employs workers in Kenya, Uganda and India to label data for Silicon Valley clients like Google, Meta and Microsoft. Sama markets itself as an “ethical AI” company and claims to have helped lift more than 50,000 people out of poverty.

The data labelers employed by Sama on behalf of OpenAI were paid a take-home wage of between around $1.32 and $2 per hour depending on seniority and performance. For this story, TIME reviewed hundreds of pages of internal Sama and OpenAI documents, including workers’ payslips, and interviewed four Sama employees who worked on the project. All the employees spoke on condition of anonymity out of concern for their livelihoods.

The story of the workers who made ChatGPT possible offers a glimpse into the conditions in this little-known part of the AI industry, which nevertheless plays an essential role in the effort to make AI systems safe for public consumption. [...]

In a statement, an OpenAI spokesperson confirmed that Sama employees in Kenya contributed to a tool it was building to detect toxic content, which was eventually built into ChatGPT. The statement also said that this work contributed to efforts to remove toxic data from the training datasets of tools like ChatGPT. “Our mission is to ensure artificial general intelligence benefits all of humanity, and we work hard to build safe and useful AI systems that limit bias and harmful content,” the spokesperson said. “Classifying and filtering harmful [text and images] is a necessary step in minimizing the amount of violent and sexual content included in training data and creating tools that can detect harmful content.” [...]

One Sama worker tasked with reading and labeling text for OpenAI told TIME he suffered from recurring visions after reading a graphic description of a man having sex with a dog in the presence of a young child. “That was torture,” he said. “You will read a number of statements like that all through the week. By the time it gets to Friday, you are disturbed from thinking through that picture.” The work’s traumatic nature eventually led Sama to cancel all its work for OpenAI in February 2022, eight months earlier than planned. [...]

All of the four employees interviewed by TIME described being mentally scarred by the work. Although they were entitled to attend sessions with “wellness” counselors, all four said these sessions were unhelpful and rare due to high demands to be more productive at work. [...]

In a statement, a Sama spokesperson said workers were asked to label 70 text passages per nine hour shift, not up to 250, and that workers could earn between $1.46 and $3.74 per hour after taxes. [...]

An OpenAI spokesperson said in a statement that the company did not issue any productivity targets, and that Sama was responsible for managing the payment and mental health provisions for employees.

隐私资讯

本网站使用 cookie 和其他网络存储技术。您可以在下方设置您的隐私选项。您所作的更改将立即生效。

有关我们使用网络存储的更多信息,请参阅我们的 数据使用和 Cookie 政策

Strictly necessary storage

ON
OFF

Necessary storage enables core site functionality. This site cannot function without it, so it can only be disabled by changing settings in your browser.

分析 cookie

ON
OFF

您浏览本网页时我们将以Google Analytics收集信息。接受此cookie将有助我们理解您的浏览资讯,并协助我们改善呈现资讯的方法。所有分析资讯都以匿名方式收集,我们并不能用相关资讯得到您的个人信息。谷歌在所有主要浏览器中都提供退出Google Analytics的添加应用程式。

市场营销cookies

ON
OFF

我们从第三方网站获得企业责任资讯,当中包括社交媒体和搜寻引擎。这些cookie协助我们理解相关浏览数据。

您在此网站上的隐私选项

本网站使用cookie和其他网络存储技术来增强您在必要核心功能之外的体验。