In 2022, we engaged approximately 10 recruitment agencies headquartered in Nepal, the Philippines, UAE, Ukraine, Kyrgyzstan, Lebanon and Macedonia to recruit temporary workers from Nepal, the Philippines, Morocco, Lebanon, Zimbabwe and Eastern Europe for our managed properties in Qatar. Hilton’s processes around the selection of business partners, including both hotel owners and suppliers, includes consideration of treatment of temporary workers...

Our regular vetting process consists of due diligence conducted with the assistance of third-party experts, including consideration of human rights and modern slavery issues such as recruitment fees...

Specific to recruitment fees, Hilton takes proactive steps to prevent recruitment agents from charging recruitment fees. For each temporary worker that we hire from a recruitment agency, we pay that recruitment agency a fee for having sourced, interviewed, and presented that candidate to us. Hilton may also pay the recruitment agency fees associated with medical costs, government fees, and visa processing fees for temporary workers that Hilton hires from the recruitment agency. We also include terms in our contracts that preclude recruitment agencies from charging recruitment fees...

As part of Hilton’s due diligence, we have developed a process whereby we interview candidates who are hired to ensure that no recruitment agencies required them to pay any fees to obtain the position for which they were hired. We ask these employees the same question during their interview process and during their onboarding process. Leading up to the 2022 World Cup, Hilton worked closely with the Qatari Supreme Committee for Delivery & Legacy (SC) to determine the appropriate partners for 2022 World Cup events in compliance with local laws...

For commercial purposes and the privacy of our team members, Hilton does not publicly disclose its partners or resulting fees paid as part of Hilton’s due diligence process...