Accor has an asset-light profile and has a presence in more than 110 countries worldwide under +40 brands. The Group now operates 56% of its network under management contracts and 41% under franchise agreements. Franchise agreements are contracts whereby Accor offers hotel owners access to a brand, as well as distribution, sales, marketing and loyalty services. Hotels also have access to other services, including the Group’s centralized purchasing system and Académie Accor for employee training for example.

In Uzbekistan, the first hotel was opened in December 2022 under a Franchise agreement. Today, the following hotels are opened and are operating under a Franchise agreement with local partners: Mercure Tashkent, Mercure Bukhara Old Town, Mövenpick Samarkand.

Out of the 269 talents working in these hotels, 47% are female. All are locals except 4 expatriates...

A risk assessment has been conducted for Uzbekistan, as for every country the Group is implanted in. The hotels in the country don’t hold trade union or affinity groups. The Integrity Line do not have any grievances on the record for 2022 and 2023.

As for operations management in Uzbekistan Accor has a third-party integrity due-diligence process, which must be completed before any signing of a new transaction with an hotel owner...

The policy is formalized in the Group’s Diversity Commitment since 2011 and translated into more than a dozen languages. It is divided into eight commitments which serve as the foundation of Accor’s diversity & inclusion policy:

• to combat all forms of discrimination related to ethnic, social or cultural origin, gender and gender identity, age, physical characteristics or disability, as well as religious beliefs, sexual orientation, family status, trade union activities or any other criteria prohibited by law;
• to provide all employees the opportunity to succeed by placing skills at the heart of managerial and human resource policies, with the objective of welcoming, nurturing, and developing all talent in an equitable way;
• to train employees and raise their awareness on diversity with the required tools and means to enable them to grasp the great value of their diversity, taking into consideration local situations;

As a part of our Diversity & Inclusion commitments, we protect our Heartists and welcome all Guests regardless their race, sexual orientation or abilities...

As a natural extension of its business and activity: welcoming and caring for others, Accor has made prevention and fight against gender-based violence one of its priorities. The Group collaborates with organizations committed in this fight: associations, governments, international or local organizations and coalitions. The Group acts to protect the dignity and safety of people, fundamental values for each Heartist®, thus demonstrating its ability to move the boundaries through several commitments and key actions...