...Dundee Precious Metals...has formal processes and procedures in place to ensure that the types of concerns raised by the residents of the Geghanush community are investigated and resolved in accordance with international best practice....[T]he following steps will be followed: 1.The grievance has been logged and documented in our internal grievance management system. 2. A “Town Hall” meeting is scheduled to take place at Geghanush Community Hall on January 22^nd...All signatories to the petition have been invited to attend. 3. At the above meeting the residents who signed the petition will be requested to supply supporting evidence for their claims and alleged damage caused by the TMF...5. Once the supporting evidence is received and collated, an investigation will be completed and a conclusion reached. 6.An investigation report will be produced and sent to each individual signatory to the petition detailing the conclusions of our investigation and the actions, if any, to be taken...